Auto Ticketing Module

The Most Advanced Product In The Marketplace
Customized ticketing – Use AQUA ResEdits to customize quality control checks and PNR completion routines consistent with your operating and ticketing procedures. ResEdits can be programmed to automatically correct errors, complete a PNR and/or advise agents of missing or incorrect information at an account, branch or traveler level.

Intelligent design – Standard checks allow agents to “talk back” to the system and approve ticket issuance based upon defined routines such as checking for itinerary continuity, frequent-flier numbers or name field numbers.

Proactive management – The module can alert system operators via e-mail or fax message when ticketing locations and machines are out of ticket stock. It can also document PNRs for failed ticketing attempts, alerting agents to the reasons for errors.

Most complete system – Issues tickets for all pseudo cities from a central branch. Automatically issues paper, electronic, split and exchange tickets, electronic or paper (MCO) service fees and itineraries at all ticketing locations, including STP sites.

Performance That Makes You More Competitive
Improved profitability – Salary and benefits are every organization’s most controllable expense. Deploying AQUA’s AutoTicketing Module allows organizations to reduce or re-deploy ticketing and Quality Control staff, delivering more profit to your bottom line.

End-to-end touchless solution – Combine AQUA’s AutoTicketing and TravelAdvisor Modules to create a completely touchless system for the issuance and delivery of electronic tickets.

Enhanced productivity and service quality – Ticketing and Quality Control staff will become more productive as AutoTicketing automates up to 100 percent of the ticketing function and enhances PNR, ticket and report quality by eliminating human error.

Data for training – Provide Operations Managers detailed and meaningful reports on all Quality Control and agent ticketing errors for proactive staff management and training via the AQUA Statistical Reporting Module.

E-ticket tracking and management functionality included – AQUA’s advanced E-Ticket Tracking system is built into the AutoTicketing module, providing greater value and access to an indispensable expense management tool that monitors the status and application of all unused e-tickets.