Frequent Flier Upgrade Module

Appropriate Upgrading Means Satisfied Travelers
The power of 24-hour-a-day, seven-day-a-week processing ensures the highest success rate for securing traveler upgrades at the very moment they are allowed by the airlines.

Once flight segments are successfully upgraded, preferred seat requests can be automatically booked through AQUA’s Seat Module.

AQUA’s system supports the upgrading process on all airlines that allow upgrades, or upgrade requests via the GDS.

Performance That Makes You More Competitive
Increase agent productivity and service quality by eliminating the manual, time-consuming and error-prone work associated with managing and processing traveler upgrades.

Program the system to meet travelers’ criteria for upgrades including which flights should be selected for upgrades and which airline programs will apply.

Easy to implement and use – Agents simply designate the air segments eligible for upgrades and queue the PNR to the Frequent Flyer Upgrade Module where it is processed based upon traveler status. Upgrades not cleared immediately are continuously rechecked at a frequency noted by the user, right up until one hour before departure.

Comprehensive Reporting that validates the system’s effectiveness in converting upgrade requests, in detail and summary format via the AQUA Statistical Reporting Module.

Combine with the power of AQUA’s Communication Module to proactively communicate with travelers on the successful upgrade of their flight via e-mail or fax message.