Quality & Productivity Tools

Agents previously assigned to the tasks of ticketing, file finishing, quality control, searching for alternate fares, and seats now have time to provide other valuable services to your customers.  The Upgrade and Waitlist modules ensure higher success ratio per requests and allows agents to focus on customer service, while our QC module ensures reservation accuracy.  Timely process of tracking segments to determine if they have been flown or not.

Auto Ticketing Module
The ultimate productivity and savings booster, AQUA’s AutoTicketing Module is the choice of corporate agencies, online fulfillment companies and e-commerce players worldwide because it delivers enhanced productivity unmatched by any other products.     more info >>

Quality Control & File Finishing Module
An automated, mid-office quality control system and the standard for others to follow. AQUA maintains a long and proud history of innovation that is unmatched in the travel technology field. AQUA is ready for future challenges with a completely flexible system – more powerful, comprehensive and advanced than any system in the market.     more info >>

Fare Module
Perhaps the single most important issue to travelers and corporate accounts is the assurance and confidence that they are always receiving the lowest available airfare. Indeed, corporate accounts are won and lost based upon an agency’s performance in this area.     more info >>

Seat & Waitlist Modules
Using technology to improve operational effectiveness and productivity while delivering memorable customer service, is a minimum requirement in today’s demanding and competitive environment.  Deploying AQUA’s Seat and Waitlist Modules is the most cost-effective way to monitor and manage airline inventory to find the desired seat or flight.     more info >>

Frequent Flier Upgrade Module
Managing traveler and corporate demands for Frequent Flier Upgrade Services can be a cumbersome, expensive and ineffective process when supported manually. AQUA’s Frequent Flier Upgrade Module operates within the GDS environment to automatically upgrade eligible travelers to First or Business class seats as soon as they qualify.     more info >>